Inquiry Management

Efficiently handles laboratory inquiries with various integrated components and features.

Capture All Inquiries:
The LIMS provides a central platform to capture all client inquiries regardless of the medium (email, phone, web form). This eliminates the risk of lost or misplaced inquiries and ensures a central record for future reference.
Detailed Information Capture:
Record essential details for each inquiry, such as client information, project description, requested tests, and any specific requirements. This ensures all relevant information is readily available for proper processing.

Faster Inquiry Processing:
Streamlined workflows and task assignment facilitate faster processing of inquiries. This translates to quicker response times for clients, improving overall customer service.
Reduced Manual Work:
Automating tasks like acknowledgements and data capture minimizes manual effort for lab personnel, freeing up time for other tasks.

Sampleify LIMS allows for customizing automated responses and data fields to match your lab's specific needs. This ensures the system captures the information most relevant to your lab's operations and client interactions.